We are recalling patients for their regular examinations. Due to the Coronavirus the appointments are still limited but please be assured we are doing our best to look after our patients in a timely manner. We will always prioritise those who are in pain
There are some significant changes in the way we will be providing treatment to ensure the safety of our patients and staff and we wanted to let you know in advance.
· You must inform us if you are a vulnerable or shielded patient.
· If you or anyone in your household is showing any symptoms of COVID-19 please DO NOT attend.
· Please arrive at the surgery at your appointment time. If you are early you may be asked to wait outside and we will be unable to see you if you are late. If unfortunately we are running late due to some unexpected treatment we will call you as soon as we possibly can to inform you.
· We would request if possible for you to be wearing a mask on arrival or if not be prepared to wear one.
· You must enter the surgery alone. Anyone accompanying you will need to remain outside unless the patient is a young child or vulnerable person.
· We will all be wearing some form of PPE (personal protective equipment). At reception we will be wearing face masks or face visors.
· It would be extremely helpful and safer if we can take a contactless payment but understand this may not be possible for some.
We are taking these measures to protect you and our staff. We are the same people we always have been, we just look a bit different!
We are looking forward to seeing you
The Dentist @ KT3 Team
Our mission is to provide you with personalized, high-quality care. We are a team dedicated to improving and maintaining your oral health. Whether you need preventative care, cosmetic dentistry, or oral surgery, you will love your teeth.
We offer a broad array of services. Our team has the professional experience to realise that there is no such thing as a one-size-fits-all treatment, so we never use a one-size-fits-all approach to your dental treatment.
We provide quality and personalised oral health care while keeping your individuality in mind. Our goal is to improve and maintain your oral health so you can smile with confidence.
Whether your teeth are the wrong shape, crooked, stained, or chipped, our dentists can treat your teeth with minimal methods.
Efficient preventative care is key to having a healthy smile. Consistent checkups will allow our team to diagnose oral cancer, gum disease, and tooth decay before they spread and become a problem.
Teeth can become stained from the foods we eat and drink. A great way to bring back the brilliance and radiance of your smile is with Teeth Whitening treatments. At home day and night treatments available.
Please note that we are unable to accept any new NHS registrations at this time
Please download the Registration Form below and return in person
or post to:
The Dentist @ KT3
44 Kingston Road
Please note it is not advisable to send the completed form via email for reasons of data protection
We love our patients, so feel free to visit during normal business hours.
44 Kingston Road, New Malden, KT3 3LX, United Kingdom
08:30 – 13:15
Please note we will be closed on all public holidays
The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.
The data controller is the Aliya Manji, the information governance lead is Jackie Jefferies
You will be asked to provide personal information when joining the practice. The purpose of processing your personal data is to provide you with optimum dental health care and prevention.
The categories and examples of data we process are:
We minimise the data that we keep, and do not keep it for longer than necessary.
We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared. Your data will be shared with the NHS in England, Scotland and Wales or the HSC in Northern Ireland if you are having NHS or HSC treatment.
We have established the following lawful bases for processing your data:
Our lawful bases for processing personal data:
Our lawful bases for processing special category data:
The reasons we process the data include:
The personal data we process includes:
Your name, address, gender, date of birth, NHS number, medical history, dental history, family medical history, family contact details, marital status financial details for processing payment, your doctor’s details and details of treatment at the practice. We may process more sensitive special category data including ethnicity, race, religion, or sexual orientation so that we can meet our obligations under the Equality Act 2010, or for example to modify treatment to suit your religion and to meet NHS or HSC obligations.
The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records or to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed.
We obtain your personal details when you enquire about our care and service, when you join the practice, when you subscribe to our newsletter or register online, when you complete a registration or medical history form and when another practitioner refers you for treatment at our practice. Occasionally patients are referred to us from other official sources such as NHS clinics or hospitals.
You have the following personal data rights:
Further details of these rights can be seen at the Information Commissioner’s website. Here are some practical examples of your rights:
Comments, suggestions and complaints
Please contact the IG Lead at the practice for a comment, suggestion or a complaint about your data processing at email@example.com , or 020 8942 0292 or by writing to or visiting the practice at The Dentist @ KT3 44 Kingston Road, New Malden, Surrey, KT3 3LX. We take complaints very seriously.
If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.
If you have an enquiry or a request please contact the Information Governance Lead
[ The Dentist @ KT3 ],
[ 44 Kingston Road, New Malden, Surrey, KT33LX ],
Email: [ firstname.lastname@example.org ],
Phone: [ 020 8942 0292 ]
Data Opt-Out Policy
How the NHS and care services use your information
The Dentist @ KT3 is one of many organisations working in the health and care system to improve care for patients and the public. Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment. The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.
You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care. To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:
You can also find out more about how patient information is used at:
https://www.hra.nhs.uk/information-about-patients/ (which covers health and care research); and
https://understandingpatientdata.org.uk/what-you-need-know (which covers how and why patient information is used, the safeguards and how decisions are made)
You can change your mind about your choice at any time.
Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.
Health and care organisations have until 2020 to put systems and processes in place so they can be compliant with the national data opt-out and apply your choice to any confidential patient information they use or share for purposes beyond your individual care.
[Our practice only uses your personal health data to provide individualised care to you and does not disclose your data for any other purposes. The the national data opt-out does not apply to our usage of your data and we are compliant with the policy.]
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.
As a member of CODE, the practice is kept up to date with the latest guidelines, good practice and regulations. [We run a continuous improvement programme called iComply (iComply members only)] [and we are members the CODE Quality Practice Scheme which means we are regularly inspected and meet high standards of patient safety, care and service. (QPS members only)].
As the Practice Owner, I have overall responsibility for the practice. I lead and support the team through regular meetings, staff training, personal development and regular appraisals.
We always welcome questions, comments and suggestions from patients and the team. Please contact Jackie Jefferies the Practice Manager, if we can help you in any way.
Dr Aliya Manji,
The Practice Owner.
Member practices are committed to providing a high standard of dental treatment in a safe and caring environment;
Our practice is delighted to follow the CODE Members' Charter.
The Practice Owner.